When Will My Order Arrive?
A question we’re often asked…
Because many of our products are bespoke and fully personalised, we work a little differently to typical online stores. For each education setting we support, we open a specific order window—a limited period during which students and staff can place their orders.
Once that order window closes, we then begin the production process. At this stage, we collate all the orders for that particular show and bulk-order only the blank garments and accessories we need. This made-to-order approach allows us to minimise waste, avoid overstock, and reduce our environmental impact.
From there, we get to work carefully embroidering and personalising each item. Because everything is created to order, it can sometimes take a little longer than buying off-the-shelf—but we believe the end result is worth the wait.
When your products are ready, we package each order individually and deliver them together to the specified address, normally the student union or somewhere central. This makes collection and distribution easy and efficient for everyone involved.
If you have any questions, then please get in touch with us.
The ordering process
View the catalogue
Browse your shows catalogue and see what products you would like to purchase. There will be an order window after which the store will close and manufacturing will commence.
Order online
Login to your productions store page using the link and password provided.
Make your purchases and add any personalisations that you want and pay for them online.
Once you have made your order, you will receive an email with confirmation of your order.